- Delivery driver will call/SMS prior delivery and please have person available at the delivery address.
- We cannot offer safe drop at your front door at this time due to food nature product. If re-delivery attempt is needed, we will charge the standard delivery fee based on your distance as per above table, or your order will be refunded (minus first shipping charge) if we fail to contact you.
- To avoid missed delivery, please make sure the address provided is correct.
- All condominium/ apartment will deliver will require lobby pickup.
- House/townhouse will be delivered to the front door/side door only. Our driver cannot deliver to the back door due to safety reason.
- Delivery may be delayed due to unforeseen reasons.
In-Store Pick Up
1) Available Products
Products in all categories, including Snacks, Food Essentials, Beauty & Household, Frozen are available in this service.
2) Pick Up Time
We will try our best to process your order within 1 hour during our business hour (12 pm. to 9 pm. local time Monday to Sunday). Please wait for our system notification prior store pickup.
There's no additional charge for in-store pick up costumer.
- Pick up time may be delayed due to unforeseen reasons.